What is the difference between compensatory and noncompensatory




















The amount of risk involved in a purchase also determines the buying behavior. Higher priced goods tend to high higher risk, thereby seeking higher involvement in buying decisions. Buying patterns refer to the why and how behind consumer purchase decisions. They are habits and routines that consumers establish through the products and services they buy.

Buying patterns are defined by the frequency, timing, quantity, etc. Types of Buyers and their Characteristics. Buyer types fall into three main categories — spendthrifts, average spenders, and frugalists. The five main roles in a buying center are the users, influencers, buyers, deciders, and gatekeepers. In a generic situation, one could also consider the roles of the initiator of the buying process who is not always the user and the end users of the item being purchased. It is the journey or buying process that consumers go through to become aware of, evaluate, and purchase a new product or service, and it consists of three stages that make up the inbound marketing framework: awareness, consideration, and decision.

The B2B buying process is the journey buyers and buying groups take to complete a purchase from a B2B vendor. The Website is not directed at children under 13 years of age, and HFI does not knowingly collect personally identifiable information from children under 13 years of age online.

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Individual Modules: Rs. Exam: Rs. There will be no audio or video recording allowed in class. The effects of task size and similarity on the decision behavior of bank loan officers.

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In addition, filters are so commonplace that users expect them on every site. Presenting a filter that only includes one or a few irrelevant attributes is almost more maddening than not presenting a filter at all.

For example, one user shopping for a rug on the Interior Define mobile website became frustrated that the only available filter attribute was Collections. Because all I see are collections when I do filter. In addition to using filters when browsing alternatives, another noncompensatory tactic users may employ is searching using a multiword query.

In our past ecommerce research, in-site searches contained an average of 2. When evaluating a small number of alternatives, thoroughly considering each option and its various pros and cons is a manageable task. UI tools that allow users to see and compare multiple items and their individual attributes on the same page support compensatory decision making. Well-designed comparison tables break down the characteristics of each alternative, allowing users to compare the merits of each option.

Because comparing multiple items is a cognitively demanding process, these tables must be designed to support easy scanning: align each item and its attributes into consistent columns and rows, avoid lengthy text within table cells, and ensure the included attributes are meaningful and available for each item in the table. Ecommerce sites with just a handful of items per category or services with varying pricing tiers for multiple account levels benefit from displaying easily findable comparison charts to help users choose between the few options.

Compare tools that allow users to select a few products and directly compare them are also helpful.



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