Why is toshiba laptop not charging when plugged in

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Details required :. Cancel Submit. Hi, Thank you for posting in Microsoft Community, we appreciate your interest in Windows I understand the inconvenience you are facing with battery charging. Is the same issue happens in Safe mode as well? Power troubleshooter find and fix problems with your computer's power settings to conserve power and extent battery life Type Troubleshooting in the Search bar on the desktop and press Enter.

Plugged in not charging The battery light is also flashing, from red to green Hope it helps. Before you move to deep troubleshooting, first check the basics. Make sure you have inserted the charging cable firmly into your laptop's charging port. Then double-check its connection to the wall outlet—consider trying another socket in case the current one isn't working.

If you're plugged into a power strip, try connecting directly to the wall outlet instead. Don't forget to review the connection where the cable plugs into the AC adapter brick, also. That could have become loose if someone tripped over it, or from being stretched over time.

Next, you should determine if your laptop's battery is working or not. If your laptop has a removable battery, completely remove it from your machine. Usually, you can do this by pulling on a few tabs on the underside of your machine. If you're not sure of the process, check the manual or Google instructions for your specific model.

You should always shut down your computer before removing the battery, if it's not already dead. Unplug the charger and any connected accessories, too. Once you remove the battery, hold the power button for several moments to clear any remaining charge in the system. After that's done, connect the charger and try to turn your laptop on. If it works normally like this, then your charging problem lies with your battery. Make sure that the battery compartment is clean; wipe out any foreign material inside if needed.

Then re-seat the battery in its compartment and make sure all the contacts are lined up. If this doesn't fix the problem, you most likely have a dead battery that you'll need to replace. In case your laptop doesn't have a removable battery, you can try opening up your machine and removing it yourself.

However, doing so will likely void your warranty, and you can cause serious damage to your computer if you make a mistake. In these cases, it's safer to take your computer to a technician who can analyze the battery using professional tools. Moving on, you should next check that power and enough of it is getting to your laptop.

Make sure that you have your charger plugged into the right port on your laptop. Many laptops only have one spot for the charging plug, but if you have a newer computer, it might use USB-C to charge.

In this case, try all the USB-C ports on your laptop, as some might be for data transfer only. Some computers will have a little power icon next to the port that's meant for charging. For the best results, you should use the original charger that came with your laptop. Fake chargers can harm your battery and cause lasting damage. Third-party models might not use the right wattage, which can result in your laptop charging extremely slowly or not at all.

This is especially true with USB-C cables, as some aren't meant to charge devices as big as a laptop. If you don't have the right charger for your machine, see section 8 below for advice on getting a new one. Even though you did a cursory check for cable connection issues earlier, it's a good idea to review the power cord more thoroughly now.

A damaged cord can cause the "plugged in, not charging" issue. Look down the entire length of your laptop's power cord for fraying or other damage. Try grabbing it to see if any parts feel bulgy or otherwise misshapen.

It's also a good idea to sniff the AC adapter part of the charger—if you smell burning, something has gone wrong inside the box, and you'll need to replace the charger. For your safety, immediately stop using any charger that gets excessively hot or has a burning smell.